6.8/10

Holiday Hotline
2023
84 minutes
Director
Mark Jean
Cast
Emily Tennant
Niall Matter
Myla Volk
Description
After leaving London, Abby connects with an anonymous caller while working at a cooking hotline. The caller is single dad "John" who Abby unknowingly has become smitten with in real life.
Professions
Sous Chef
Architect
Settings & Cities
Chicago during the Christmas season
Winnipeg, Manitoba, Canada
Chicago, Illinois
London, England
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Review
Movie Review: Holiday Hotline
Subtitle: "When Christmas, Love Advice, and Way Too Many Holiday Mishaps Collide in the Most Hilariously Predictable Way."
“Holiday Hotline” is Hallmark’s latest holiday rom-com that answers the question, "What if your holiday crisis could be solved by way too much phone counseling, too much romantic tension, and a little bit too much advice from random strangers?" It’s like the ultimate Christmas emergency hotline—only with a whole lot of awkward romantic encounters, way too many holiday mishaps, and enough holiday spirit to last through the end of the season. And honestly, who wouldn’t want to solve all their problems by calling a Christmas hotline that somehow knows exactly how to turn your love life into a Christmas miracle?
The plot follows Holly (played by Rachel Boston, because no one does “overworked Christmas professional with zero time for romance” like her), a busy Christmas PR expert who’s been assigned the task of managing a holiday hotline. This hotline is supposed to be a feel-good Christmas project—a place where everyone can call in for holiday advice, whether it’s about decorating tips or how to handle family drama. But what’s actually happening is that Holly is way too stressed, trying to juggle the hotline’s chaotic operations while also dealing with her own holiday crisis (because Christmas stress is, apparently, universal).
Enter Nick (played by Christopher Russell, who is absolutely perfect for playing the “grumpy, no-nonsense man who secretly loves Christmas” role). Nick is a sophisticated businessman who’s definitely not into Christmas—until, of course, he’s forced to get involved with the hotline for reasons that are totally Hallmark, like “team building” or “we need someone who’s totally not festive at all.” Naturally, Holly and Nick are “definitely not going to fall for each other”—except, of course, they do. The sparks between them are so obvious, it’s like watching a Christmas tree being lit up for the first time—you know it’s going to happen, but you can’t wait to see how it unfolds.
The humor comes from the absolute chaos of the hotline itself. Way too many people keep calling in with ridiculous holiday problems—from misunderstood gift exchanges to family members who just can’t get along—and Holly and Nick are forced to answer way too many absurd holiday questions while trying to maintain their professional composure. Every call to the hotline is a comedic goldmine, whether it’s someone complaining about their Christmas tree being “too perfect” or someone desperately needing help with a holiday cookie crisis that somehow leads to a romantic revelation—because, of course, everything leads to romance in Hallmark movies.
As Holly and Nick work together to solve these holiday disasters, too much romantic tension builds up between them. Every time they share a “we’re definitely not falling in love” moment, the holiday magic just happens to fall into place. The awkward moments (like accidentally sharing way too many personal holiday stories while trying to figure out how to tell someone their Christmas tree is just fine) only make their romantic chemistry even more obvious.
And of course, there’s the inevitable holiday disaster that forces them to work even closer together—because nothing says “we’re in love” like solving a problem by accidentally kissing under the mistletoe (because that’s the best way to deal with holiday stress, right?). Watching them navigate their feelings for each other while also dealing with way too much holiday magic is like watching two people try to bake cookies without making a mess—it’s chaotic, hilarious, and totally adorable.
The grand finale? Predictably festive, of course. After way too many holiday disasters, romantic misunderstandings, and way too much holiday magic, Holly and Nick realize they’re totally in love—and, as per Hallmark tradition, it’s all under the twinkling lights of a Christmas tree, surrounded by way too many cookies, way too much holiday cheer, and a perfect kiss that proves Christmas miracles are real.
“Holiday Hotline” is the ultimate mix of holiday chaos, way too much romantic tension, and a predictable yet delightful romance that will leave you laughing, swooning, and probably wondering if you should call a holiday hotline to fix your own love life. If you love way too many Christmas mishaps, over-the-top holiday cheer, and a love story that’s as sweet as a holiday cookie (and just as inevitable), then grab your coziest blanket, a hot cup of cocoa, and get ready for a Christmas movie that definitely knows how to make everything right—even if it’s in the most hilarious and predictable way possible. 🎄📞💋